The Tourist Guidance course aims to prepare and qualify participants to acquire the basic skills and knowledge for practicing the profession of tourist guidance professionally, by learning about the concept and importance of tourism, the role and responsibilities of the tourist guide, methods of dealing with tourists from different cultures, with a focus on communication skills, information delivery, and managing tourist tours in a way that reflects the civilized and cultural image of the nation.
1Concept of Tourism and Tourist Guidance
- Definition of tourism and its types
- Economic and cultural importance of tourism
- Concept of tourist guidance and its role
2The Role of the Tourist Guide and Their Responsibilities
- Tourist guide tasks
- Basic qualities and skills of a guide
- Professional ethics and conduct
3Communication Skills with Tourists
- Presentation and tour narration skills
- Dealing with different cultures and languages
- Managing dialogue and answering tourist inquiries
4Tourism and Cultural Knowledge
- Tourist and historical landmarks
- National and cultural heritage
- Local customs and traditions
5Managing and Organizing Tourist Tours
- Planning the tour program
- Time and route management
- Coordination with relevant authorities
6Safety and Responsibility During Trips
- Tourism safety procedures
- Dealing with emergencies
- Guide responsibilities toward the group
7Dealing with Difficult Situations
- Tourist complaints
- Stress and critical situation management
- Problem-solving during tours
8Modern Technologies in Tourist Guidance
- Using applications and digital maps
- Modern presentation and explanation tools
- Tourism promotion through digital platforms
Those Seeking to Practice Tourist Guidance
Workers in the Tourism Sector
Hotel and Resort Employees
Tour Guides
